Careers – Become a Missions Travel Agent

About MissionTravel.org

Founded in 2007, MissionTravel.org has become a leading online-based travel agency to the Christian missions community by providing discount airfare and travel arrangements to churches, missionary organizations, and non-profits.  

Attaining a leading position in travel, MisionTravel.org continues to expand and build an experienced, customer-service focused, missions-minded team of travel advisors.

 

Position: TRAVEL ADVISOR

Position Overview

  • Sell travel arrangements; primarily individual and group mission trip airfare. Also including travel insurance, cruises, tours & packages while focusing on the detailed needs of each client.
  • Utilize preferred vendors and focus on selected departures to increase sales and maximize profit.
  • Provide excellent customer service to all internal and external customers.
  • Maintain a high level of proficiency in operating the online and GDS booking systems.
  • Keep up to date on all travel policies and procedures.
  • Seek opportunities to increase destination and product knowledge through research, self-paced training, seminars, and experiences.
  • Manage leads and client list via cold calling, emails, invitations, and e-marketing promotions.
  • Track contacts and updates in our client database.
  • Collaborate with existing Mission Travel team and Agency Manager to continue growing Mission Travel in the marketplace.

Qualifications

•Minimum 5+ years sales experience in the travel industry, with a strong preference to international airfare, tours & packages – direct selling experience with proven sales record; existing client base a plus.
•Extensive domestic and international air knowledge is required, preferably with strong personal travel experience preferred.

  • Strong knowledge of offerings at and reputation of airlines, hotels, cruise ships, etc. to make best recommendations to clients.
  • GDS reservations experience required; SABRE or Amadeus preferred.
  • Excellent customer service skills & phone etiquette.
    •Strong organizational and interpersonal skills.
    •Self-motivated, self-starter and able to take initiative and work unsupervised – this is a home-based position.
    •Excellent written and verbal skills.
    •Detail oriented a must.
    •Ability to prioritize and multitask.
    •Willing and able to work a flexible shift including possible evenings and weekends to meet the needs of the operation IF needed.
  • Ability to problem solve and think outside the box, as well as work under pressure at times.
  • Dedicated to the operating mission of MissionTravel.org and committed to conducting business with clients in this regard as a missions travel agent.

 

 

BENEFITS

  • Competitive industry base pay commensurate with experience and results.
  • Performance Bonus/Incentive pay based on goals met throughout the year.
  • SIMPLE IRA Retirement plan up to 3% match (Fidelity Simple IRA plan)
  • Up to $150 Medical for Christian Health Ministries Gold plan or as a supplement to offset the cost of individual insurance premium
  • Family Summer Picnic
  • 12 PTO days (use as you choose)
  • 8 hrs of paid volunteer time a year.
  • Flexible 8hr work day
  • Mobile work environment
  • Anniversary travel vouchers
  • IATAN card and all the industry perks that go with it
  • Annual in-person company retreat/meeting

Please DO NOT apply if you do not have at least 5 years of travel agency or airline sales experience.  GDS proficiency in Sabre or Amadeus mandatory.

 

Please send a detailed cover letter specific to this position, a resume and at least 3 professional references to: careers@missiontravel.org

 

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